Can anyone help me please Bikes ready for 48-hr dispatch. Throttle Error This error occurs when a throttle cable is damaged or loose. 6.4 oz. He chose to convert a GT Avalanche bike from around 2010 +. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. 2 minutes in the shop and done. I am delighted with the machine super fit. It occurs due to the excessive current from the battery pack. I am assisting my 10th grade grandson with a project he has at school. Bosch Charger Manual. Switch off the eBike System. Display shows a motor on it and front motor does not work. Also, with the help of the eBike app, you can see the details errors. To do so you would have to remove the bottom bracket and crankset. Can you please help or put me in touch with someone? Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. The MAHLE SmartBike System App for e-bikes is a must-have for all Ribble e-bike owners. GAIN TECHNICAL SPECIFICATIONS GEOMETRY SIZE 1 - SEAT TUBE (C-T) 2 - TOP TUBE (EFF) 3 - HEAD TUBE 4 - CHAINSTAY 5 - BB HEIGHT 6 - BB DROP 7 - WHEELBASE 1016 1022 1037 1051 1067 8 - HEAD ANGLE. I have had a error code that shows itself on my ebikemotion app while riding. Connect the bicycle to the Dealer APP and check the battery voltage. I spoke to the dealer and he said there should be an error message posted. Each setting offers between 30% and 100% of a set percentage of the total power output. If the error remains, try a new controller after unplugging the brakes. If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. Check the connection from the controller to the motor. I wonder if I drain the battery and try to charge again if it will fix itself . If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. White: 75% of the battery or more remains. After looking at online documentation it looks like it means there is an error so I downloaded their app to try to find out and indeed it told me it was an error: BMS 201 Im Balance. First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. This can be saved post-ride in the app and uploaded to Strava. Motor hall signal error can also occur due to inaccuracy between motor and controller. Find them here. Check the wires of the pedaling sensor (PAS) and Motor Sensor. Make sure the spoke magnet is in the right place, and its not twisted. Loosen the controller and re-plug the hall sensor plug. (When the bike is stationary or descending). Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. Its a bitter truth that these useful electric bikes come with such error issues. My bike is a hot system sold by Hotstream bikes through Amazon. Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. If the system locks, please restart the eBike System. startxref Got a new Ribble e-bike and want more assistance with how exactly it works. Battery Pack voltage too low. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. Do I need to pedal to ride this bike? If you dont turn on the RE until the battery drops to the amber lamp, you will not see this problem. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Unplug brake pads, and to check each brake, restart the bike. Ensure that the throttle is released and try again. Check that with the accessory disconnected there is no error. Same issue for me. Update files are available for remote repair, please contact CSG warranty. Park City, UT 84060 Title: VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL).cdr Author: David Tardon Barros Created Date: 2/11/2020 10:51:18 AM <]/Prev 778070>> Just what sets these award-winning bikes apart from the rest? Find out here. You can find more detailed information about the companion app in our separate MAHLE app blog. Check if your battery has an on/off switch. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. If there is no change, check the connection or try a different charger. Check for silicone interference, corrosion damage, or loose or damaged cables. Error code 10 indicates that hall sensor connector is not connected properly. The bike obviously goes faster if in freemode but I cant get the right setting. Consider replacing the torque sensor, controller, or drive shaft. Create an account to follow your favorite communities and start taking part in conversations. The app raises interaction between bike and rider to a new level. The throttle may get damaged, so inspect the throttle cable. The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. Within this menu, there is also a very neat feature. It is important to note that electric bike error codes may vary with different manufacturers. Why not take on the Five Ferries Island Hopping Challenge like Jane. Temperature too low during charging. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. Some errors may have more or less similar solutions. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely. Contact your eBike dealer. People who use electric bikes often get some error codes on the display. Solution: Check if the speed sensor and magnet have been installed correctly. Treadwell Neo How To Videos 25 pts. Check to find out if anything is blocking it or not. Bosch Performance Line 25kph Drive Unit Manual. Start Activity tracks and logs your riding data similar to Strava. Everything is plugged up. Written by Alvin Holbrook, on March 03, 2021. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. Set to 100% on each level as a base. Check wiring and the accessory connected to the light line. Motor cable is not connected. Read her story here. Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. He is very excited and wants to have it ready for display, Thank you for any interest and help you can provide! Ribble e-bikes are built around the Ebikemotion X35+ 36V/250W M1 Motor System. Current supplied by the Battery Pack is too high. Read caring for your electric bike to find our top tips for maximising battery life. The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. Looking for inspirational places to ride? Connect the bicycle to the Dealer APP and check the battery temperature. Too high current voltage to a battery pack. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. Yes, the battery is removable through the bottom bracket and the motor is also easy to replace. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. Error Database System full. You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. Upon opening the app you will then be asked to enter your email address and password. 0000003248 00000 n 2014/15 Easy Motion Evo City Error Code 12, EBike sensor battery low warning on M20 Gain. All Ribble e-bikes are fitted with the Iwoc button on the top tube. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. Properly inspect all the visible connections and see if the display is adequately engaged or not. Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. The best practice is to use the manufacturer-recommended battery. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. That voltage should match your battery. Sign up for in-stock updates and discounts! Perhaps the best feature of the Navigation function is the ability to add waypoints. Check the wiring accessory, disconnect it and contact the accessory supplier. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. No word from dealer so far. Once logged in, the three lines on the top left reveal your menu, featuring: Monitor, Start Activity, Navigation, Common Destinations, Last Position, Activities, Download Maps, and Settings. However, if you feel that these pre-sets are not quite to your liking and you are reasonably tech-savvy, you can also customise the power that each level offers. A local Orbea service centre to me updated the firmware, job done. There are a few things to look over here. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. Also that Mode is invisible to you in that situation. Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! There is also a Custom mode, but Im ignoring that for now. 130 0 obj <>stream 203. Do I need to/ Can I remove the battery to charge? do NOT contact me with unsolicited services or offers. endstream endobj 108 0 obj <>>> endobj 109 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj <> endobj 112 0 obj [/ICCBased 118 0 R] endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . Just like any other machine, electric bikes break down. The dealer can use any flash drive Battery Pack sensor damaged. Restart the eBike System. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. What should I do if my treadmill is slipping? The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. If you do not get any power to the display then you should start with the battery as well as all the connectors. Instead, a port located just above the bottom bracket provides easy access to charge the battery. I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. The battery has a life expectancy of around 500 charge cycles. Usually, errors occur when the sensor becomes unable to calibrate correctly. It will show electric bike error code 3. Select the Pulsometer option and follow the instructions. Thanks Current sensor damaged. To do this, we needed to consider carefully which propulsion system was best suited to helping us achieve this goal. It worked fine in the 'good' bike which is good news. 0000001809 00000 n If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. Regards, 0000002715 00000 n How does the range extender connect/fit? This cage replaces the bottle cage situated on the seat tube of the bike. If there are, chances are youll have to take it to your local Orbea dealer to have them clear the faults. Then, of course, you have to consider how the battery is mounted. Do I need tax, insurance or a licence to ride the e-bikes? Error codes tabled below could be different from ebike motion error codes. We use cookies to ensure that we give you the best experience on our website. High voltage or incorrect battery use on the bike shows electric bike error code 7. Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. I just had it on charge the entire night and went to check now in the morning and still the same error. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. If the voltage value does not increase, check the connection and try another charger. Want a bike quick? Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. Power supply problem in the HMI bus. What if you already have power and still can not get the bike to move? 0000002237 00000 n This is especially handy for riders with underlying health issues who may have been warned not to exceed a certain heart rate. This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. In addition to providing key data about the bike's systems, it's also capable of recording your ride data. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! Hi, If you reached this page while searching for other errors, here are some links that might help: Contact us for further assistance. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. The charger LED and the HMI will turn BLUE. Make sure your ebike is powering on and your display panel lights up. Weighing in at just 3.5kg for the ENTIRE system. So, lets find out the common errors and their codes. It's very frustrating that my shop only has the ability to update firmware. Sunday: Closed. Within this menu, there is also a very neat feature. ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). Find out here. 0000003817 00000 n Bosch Active Line 25kph Drive Unit Manual. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. To learn more about the app and what it offers read our dedicated companion app blog here. Stay up to date on latest releases, buyers guides, and more.. (435) 214-7287 Thus, this article will show you the electric bike error codes in detail. This can be very annoying if left on, be sure to turn it off! You could lower the amount of assistance offered slightly. Never hurts to have 2, but is it really a firmware issue? You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. If the problem persists, contact your eBike dealer. Right: Handlebar-mounted Trio control unit. If the problem persists, contact your eBike dealer. As Jaxx says, the ebikemotion app can be a bit buggy. Want to learn how to get the most out of your electric bike battery? E-Drive system: Mahle Motor Hub drive 40Nm . During the start-up procedure, the button will initially turn green to indicate everything is working correctly. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. However, if it flashes white then the motor will not provide any additional assistance. The eBike is outside of the permissible temperature range. 0000003701 00000 n Please check the battery Pack connector. The code iam getting is E0600. Let us know if you have any other questions. Click the owl icon to create an account if you don't have one already. You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. This unit has 3 distinct buttons that are used to control the motor system. Besides his business, he loves to do research on different aspects and share his findings with others. It really is very simple and will quickly become second nature to you. A companion app is also available to download which displays such details on any smartphone. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. Put it on charge and linked the app and it reported error 201. Tried to restart the system, couldn't even let me do that. The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! 0000011148 00000 n Allow the battery to heat up slowly in a warm place. Thanks. endstream endobj 116 0 obj <> endobj 117 0 obj <>stream Change the state of the Demo Mode to Activated mode. Can I ride faster than 15mph? For the full list of error, always consider the manufacturers manual guide. 0000029939 00000 n trailer Multiple points of interest can be added to one route, making errands or pit stops a total breeze. Its a tendency practiced by many riders. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. vAA0ptc EWYO B5h*MJ )1686k4m +IOLXh`@i;c1z=h@} U Check your battery voltage. Charge the battery within the appropriate temperature ranges. Also, due to bad or cheap cables, this issue can happen. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. Stop charging and allow system to rest for 30 minutes with bicycle turned off. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. How does the motor work? Short press the button to set the LEDs to flash. In this case your accessory exceeds the specifications of our output. There is a fault on the power supply sensor. If you regularly use the companion app, you may see other colours appear on the control buttons. (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. This is the MAHLE X35 SmartBike System. He had engineering degrees in Bachelors and Masters. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. You must log in or register to reply here. I bought a Cannondale Treadwell ebike from Evans Cycles and right out of the box the bike didn't work, pink flashing light. 0 Some common electric bike errors are-. Battery pack sensors are damaged. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Seems to be a real issue with this battery after reading this thread. Also, when the software encounters and the connection interrupted. It then started charging so I left it for a few hours. Seems to be a common problem. Sign up forin-stock updates and discounts! Bypassing the motor cable, plug connection with the controller into the motor. Its no doubt that at some point, you may encounter one or some of the errors discussed above. Since this is a common problem it is amazing that $5k bikes are sold without an upgrade to firmware - really poor reflection on the manufacturer, sales and service. 6YVL. Alongside this intelligent system, there's also an easy to use . Not really sure what else to suggest here if there are no codes shown off. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. Eco, Urban and Sport will each offer a slightly different configuration on how much power is offered at each assistance level. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. 02. Think of it as a built-in Google Maps. So, you can optimise your training programs and view route data after each and every ride. Basics covered in the video include choosing navigation options, common destinations, and how to download maps. Try disconnecting and reconnecting the motor cable. Have you tried the recommendation of charging it for a while? So, before we go for the electric bike error codes here are some general tips to solve these common problems. If the problem persists, contact your eBike dealer. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. One of the key functions of the app for e-bikes is fault diagnosis. Also, the released dust particles from the brake levers can cause speed sensor error. Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. You will need to take it to a dealer that has the necessary cable. /5. Turn compatible lights on/off (if fitted). Continue charging. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. Sounds like only a problem with the app, and nothing to do with the battery or drive system. There you have the most commonly experienced electric bike error codes explained. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. Temperature too low during use. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. You can buy the unit separately or replace it entirely in case of damage. Temperature sensor damaged. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. This is often referred to as electric bike error 5. What electronic drive system does it use? TuesFri: 10am6pm 0000009524 00000 n Solution: Try unplugging and replugging back the throttle cable, checking the pins are in line for a proper connection and are not bent. This thing works wonderfully. Is the amount of assistance supplied by each individual assistance level configurable? I can confirm the firmware update fixed this. Please reduce the demand. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. Save my name, email, and website in this browser for the next time I comment. Once you connect your bike to the app you are able to select 1 of 3 cycling modes. We would encourage you to try all three out and see which works for various terrain. The ebikemotion ones are inordinately expensive at 549 . Please install the specific Battery Pack for your eBike System. Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. Sounds like a need to make a third trip back to Evans to see if they can update the firmware. Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). At this time, you should open the eBike app from your smartphone and can get the detailed error description.
Twilight Zone Accident Autopsy,
New York City Water Pollution 50 Years Ago,
Articles E