I would recommend it if you can handle the unfriendliness of the staff. Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. Rooms were clean and comfortable I then contacted the BBB. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. easy access to the freeway. The worst bed we have every had. But this would have been bearable had the staff not been downright snotty and rude. It seems that communication was lacking in your case, I apologize. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. I love the quiet calm vibe. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. The following reports are from third party sources. For the money, this hotel was beyond worth it. Amazingly clean. (Click on the Red Icon to view detailed bed bug reports. From complimentary high-speed internet to plush beds, this hotel has it all. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Such a treat! Taxes and fees that are shown are estimates only. Food was outstanding! Great to have an omelette at breakfast! Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. All rights reserved. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. 1602 out of 2735 reviews" ", Rating 8 - Good. This is not a rash, these are bites! The pool was nice and warm I would recommend it if you can handle the unfriendliness of the staff. This is the version of our website addressed to speakers of English in the United States. Children 18 and above are considered adults at this property. Give Light and the People Will Find Their Own Way. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. We checked into the hotel and the person at the counter was very friendly and personable. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 The bathroom had poop on the toilet when we checked in. So what can you do to guard against bringing these bugs home with you the next time you travel? We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. The post has more than 60,000 views. This is the version of our website addressed to speakers of English in Canada. more. )Icon Color & Report Disclaimer, File a new bed bug report at this location. The hotel is clean, the pool is great, and all the little extras make it a great place for families. To see correct prices and occupancy info, add the number and ages of children in your group to your search. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We were told there was a hot tub at the hotel - there was not one. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Unfortunately, he was the only one during our stay there that was friendly. 96 out of 2735 reviews" ", Rating 2 - Terrible. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Nobody likes that thought," Freeland said. But this would have been bearable had the staff not been downright snotty and rude. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. I really didn't know about bed bugs at the time. Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. The Academy Hotel | 8110 N. Academy Blvd. Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. If the staff was better, the hotel would be an excellent place to stay. Called back immediately to report and the GM called back fe. I never swim with my kids because I hate cold water and was able to swim with them for hours. There was a line for waffles in the morning only to find out one of the waffle makers had died. We all have bed bug bites all over us and they are very uncomfortable! You may either dine in the restaurant or take your breakfast to go back to your room. Our room was clean and stocked. Great place to stay, great location and awesome breakfast!! Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Beautiful property! wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. They are also responsible for the costs associated with eradicating the unit of the pests. Cancellation and prepayment policies vary according to accommodations type. NEVER again! Expedia, Inc. is not responsible for content on external Web sites. Sign up and we'll send the best deals to you. The mountain view is stunning. All staff members were amazing! Use cautionwhen using pesticides and always follow label directions. If you stayed at this property through Booking.com, you can write a review. Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. The place was super clean. Excellent breakfast. Sincerely, John Wilkins/Owner. Liked: Cleanliness, amenities, property conditions & facilities. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. But I could not overlook the bed bugs. Rooms were clean & staff at desk was very polite & professional. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. "That tells me right there in plain black and white that it's getting worse.". I have never received such terrible treatment in my life!! Service was amazingly efficient. This property has taken steps to provide more sustainable and eco-friendly travel. This was for the price a grand slam! The phone in our room did not work so we could not call the front desk to let them know we needed certain items. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Also the heater in my room didnt work I had to use a portable heater to heat the room. Do you have a room with a view available? Staff was amazingly friendly. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. If you booked through us and want to leave a review, please sign in first. Great breakfast, great staff , overall a great experience. Wonderful. The Hotel has a regular pest control program in place. So pets or no pets? - Terms of use - Privacy - Disclaimer. We went back to the area for spring break and decided to stay there again because of the location and price. Please see our partners for more details. There is nothing classy about the way this staff treats it's guests. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Get exclusive access to members-only deals by email. Room was a nice surprise- nice size, comfortable beds and chair. Comfortable bed, quiet, excellent breakfast! Lift up each headboard an lay it on the bed. Back in the 80s, bedbugs were almost eliminated in the U.S., but exterminators say the chemical that was used to kill them was also harmful to people, so it was later banned by the feds. Bedbugs in room. Your contribution should be yours. NEVER again! We stayed at this hotel last summer, June 2010, and left with some bites on us all. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. This was for the price a grand slam! Yeah right! Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Rooms are clean and nice but not sound proof. It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. The facility was a great experience for the modest price., They have a wonderful breakfast bar. Is the indoor pool heated all year round? we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! You can sort and/or filter them by time of year, review score, and more. NEVER again! <[emailprotected]edbugregistry.com>. Weird. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. The restaurant on site did not have very many options but what we did get was really good. We went back to the area for spring break and decided to stay there again because of the location and price. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. NEVER again! Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . The indoor pool was great, the bed's were comfortable. Hotels With Bed Bugs in Colorado Springs, CO About Search Results Sort: 1. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. The bathroom had poop on the toilet when we checked in. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. The room was very nice, clean and in great condition. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. This is not a rash, these are bites! Colorado Springs, Colorado 80920. Hotel was clean and had a pleasant clean smell. Overall, still comfortable and friendly service. Arrive: 03-01-2023 . Contributions should be travel related. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. Contact the property for more information. Colorado Housing Connects can help you navigate housing information and resources. Booked this on a major travel site for an incredibly low price. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! Management doesn't seem to care much. I really didn't know about bed bugs at the time. The front desk staff were excellent as well as the Hotel itself. Highly recommend. You can only leave a review within 28 days after check-out. This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. "They don't care what your wallet looks like, or what your car you drive. Restaurant is good. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos Unfortunately, he was the only one during our stay there that was friendly. This hotel was highly-rated for its very comfy beds. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, Bar is always amazing! Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. They give you a welcome goodie bag. The most helpful contributions are detailed and help others make better decisions. They also have very strict protocol on handling complaints such as this. The room was not very clean. Nice spacius and clean The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Nobody is safe," Freeland said. Taxes and fees that are shown are estimates only. 2. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. The breakfast was great! All rights reserved. This service may contain translations powered by Google. Copyright 19962023 We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Please dont include personal, political, ethical, or religious commentary. Buffett had a little bit of everything. Review tags are currently only available for English language reviews. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. A chef was available to make made to order eggs/omelets! Located close to the Rocky Mountains, our pet-friendly hotel in Colorado. * Complimentary Breakfast: The breakfast was excellent and free but the staff during breakfast was totally rude. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Front desk amazing. Though the lobby is lovely don't let it fool you! With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Certain services and amenities may be reduced or unavailable as a result. I really didn't know about bed bugs at the time. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. All rights reserved. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. This is a great hotel. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Grill/BBQ, Open for: Basically got one night free with purchase of one night compared to other Hotels in same area. Server was very nice as well. Pool was so crowded my 16 year old wouldnt get in. Surprisingly good place with an interesting main lobby / restaurant area. I never swim with my kids because I hate cold water and was able to swim with them for hours. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Lamp didnt have lightbulb. The view of Pike's Peak from our room was amazing. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! when there are so many other options, close by, we will not be staying here again. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. When I checked in I paid in advance for a one week stay at a special winter rate. Select dates to see this property's availability and prices, Food: Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. Try again. (Click on the Red Icon to view detailed bed bug reports. On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. After their trip, guests tell us about their stay. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. 245 out of 2735 reviews" ", Rating 4 - Poor. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. We went back to the area for spring break and decided to stay there again because of the location and price. This is a great value. We will definitely stay here again if we are in the area! The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. The pool was nice and warm The following reports are from third party sources. Is there a laundry facility in the hotel? Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. I got bitten all over my arms and legs. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Though the lobby is lovely don't let it fool you! Service was amazingly efficient. A nice grill and bar. For the money, this hotel was beyond worth it. Building itself is beautiful. Beautiful little hotel I was not told that the rooms all along the hallway we being renovated. Review tags are currently only available for English language reviews. Overall the hotel was very nice as was the experience. Check your booking confirmation email to find your booking number and PIN. This meant there was furniture being moved men shouting up and down the hall and dogs barking. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs.
Jc Chavez Kidd Kraddick Net Worth,
Dubinky Well Road Camping,
Hypixel Skyblock Best Armor Reforge For Crit Chance,
Havenside Home Customer Service,
Articles A