Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. The messages may come from both the council and their form provider GrantApproval. Paying your Council Tax Find out who is responsible for paying Council. Are unable to get over those pesky Rachmanistic behaviours Thank. giving feedback The council can take action to. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. The council reckons even its online form should take around 10 minutes to complete. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". Sign in or Register a new account to join the discussion. | We provide a large number of services for local people, businesses . The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. 2) Enter your new and previous postcode. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. More information can be found on Croydon Councils website here. Payment line:0345 300 0614 (option 3) Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. Croydon Council | 11,570 followers on LinkedIn. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. It will take only 2 minutes to fill in. It is a London borough council, one of 32 in the United Kingdom capital of London. Croydon residents are reminded to be aware of council tax rebate scams. Thank you for contacting the Council Tax Department. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. Applications for the scheme are now closed. Follow us on Flickr; Follow us on Youtube; Our address. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Croyctax@croydon.gov.uk. United Kingdom, NEW Help improve this site by Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. 4. We use some essential cookies to make this website work. We will continue to take Debit Debits until you tell us otherwise. You have rejected additional cookies. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. Are Marie Antionette and forgot to pay the baker You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. You can get information on their website. A Penalty Charge Number must be entered. The council usually does all in its powers to avoid logging missed bin collections. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. This may take two months for those that pay less than 150 but the credit will show as that months entry. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. Claims for the rebate can only be processed until September 30. The service will be back online shortly, please try refreshing the page in 15 minutes. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. Births, deaths, marriages and citizenship, comment or object to a planning application. You said, we did Thank you to everyone. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. You can also choose to wait until September to receive the rebate in this way. More details on eligibility can be found on the councils website. Vehicle Registration Number: * Please enter without space (eg. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. No surprise its them idiots Capita running the show. Russian minister laughed at for Ukraine war claims. 2. Croydon is divided into 28 wards, electing 70 councillors. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. We are committed to making our website accessible to all visitors. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. 3. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Council tax is payable on properties that are empty, including second homes. Hide, Send feedback directly to the content team using our website feedback form. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 We have received an email to say that our application for the 150 Energy Rebate has been granted. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. Ah that is unless you Bernard Weatherill House 8 Mint Walk Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. Plans to increase council tax in Croydon by 15% have been approved by the government. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. 5. Posted on January 12, 2023 by insidecroydon. Start a new calculation/claim. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. This service is in scheduled maintenance mode. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. 2023 BBC.
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